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Zirong Chen

PhD Student, Computer Science
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Natural language processing, Machine learning and artificial intelligence, Cyber-physical system


Zirong (Rex) is a 4th-year PhD student under the mentorship of Dr. Meiyi Ma, specializing in the development of safe AI systems for Cyber-Physical Systems. His research focuses on advancing NLP and online learning methods to enhance the functionality of smart cities. Rex holds a BE in Computer Engineering from China and an MS in Computer Science from Georgetown University. His current research, conducted in collaboration with the Metro Nashville Department of Emergency Communications, is pioneering efforts to automate non-emergency calls using AI/ML and transform call-taker training through Generative AI and NLP.